Have you ever encountered the following message popping up on your screen when you try accessing Disney Plus in Australia?
“We’re sorry, but we cannot play the video you requested. Please try again. If the problem persists, visit the Disney+ help center (error code 41)”.
Then you are on the right platform to understand the fixes for Disney Plus error code 41 in Australia.
It is the content distribution code, meaning that the movie or show you are trying to watch is either unavailable on Disney Plus in Australia or has been recently removed from the platform. It is also possible that the content is not available in your specific region. For instance, a show is available on Disney Plus Australia but not on Disney Plus Thailand.
As Disney Plus is an American streaming platform, you need a VPN to watch Disney Plus outside Australia. The best VPN for streaming is ExpressVPN. It helps in unblocking all the major streaming platforms.
Now that you have understood what is error code 41 let’s see how you can fix the issue. Nothing can stop you from watching the best shows on Disney Plus in Australia.
How to fix Disney Plus Error Code 41 in Australia (Multiple Ways)
There could be different reasons for the Disney Plus error code on the web or app. In our guide, we have mentioned multiple ways to resolve the error. The easiest way is to play the video again. It will help in confirming if your app is not hanging.
1. Check servers of Disney Plus in Australia
Error code usually indicates that there is a server issue. Check if this problem is at Disney Plus end or yours. If the problem is at Disney Plus’s end, it will save you time in trying to solve the issue.
As you cannot do anything if Disney Plus servers are down in Australia, we suggest you wait till the streaming site resolves the issue. It usually doesn’t take a lot of time.
2. Try watching a different show on Disney Plus in Australia
When error code 41 occurs on the movie or show you are trying to watch in Australia, play any other video to check if the issue persists. If the other video is playing fine, then there may be a distribution rights problem with the content you were previously trying to watch.
In this case, you can contact the Disney Plus support team to ask if this is a temporary glitch or when the specific show or movie will be available for you to watch in Australia.
3. Reload the video
Reloading the video will help you check if a temporary issue was stopping the Disney Plus app or website from playing the content.
Refresh the page or reload the video to check if the error is still occurring.
4. Change playback quality
Changing the playback quality on the streaming app will help if the video is not playing due to a slow Wi-Fi/internet connection. This way, the load is reduced on your connected network.
Here are the easy steps to reduce the playback quality on the Disney Plus app:
- Navigate to the Disney Plus application and open your profile.
- Choose the app settings option.
- Select Wi-Fi Data Usage and then select save data. Perform the same step for Cellular Data Usage.
- From the Download option, select the Video quality.
- Switch video quality to medium or standard.
After performing these steps, play any video on the Disney Plus app to check if the error code issue is still happening.
5. Using a compatible device
Disney Plus is not supported on all devices, so checking if your device is compatible with Disney Plus is recommended. You can visit the Disney Plus help center to confirm if you are using a compatible device.
If your device is not compatible with Disney Plus, consider using the browser to watch the movie or show or switch to another device that is compatible with Disney Plus.
6. Check and reboot your internet connection
Internet connection issue is a common reason for Disney Plus support error code 41. To ensure this is not the case at your end, we recommend running a speed test to check your internet connection’s downloading and uploading bandwidth.
If the speed test indicates that your network is slow or unstable, restart your router to re-establish the link. To reboot your internet connection, unplug your router’s power cable and plug it back after 5 to 10 seconds.
If there is a persistent connection problem, contact your internet service provider and ask them to fix the issue at their end. If your internet package is below 5 Mbps, we recommend upgrading your current internet plan.
If you do not clear the caches and cookies on your browser over a long time, it will start causing problems on the browser you use or the websites you visit. You must clear your browsing data to remove any corrupted files.
Follow these quick steps to clear caches and cookies of your browser:
- Open the browser you are using. On your keyboard, press CTRL+H to go to the browser history.
- On the side menu, select Clear Browsing Data.
- From the Time Range option, choose All Time.
- Ensure to put a check on Clear cache and cookies options.
Once you clear the cache and cookies, sign in again to your Disney Plus account to see if the error is still occurring or not.
8. Try a different streaming device or reboot
Try streaming on a different device to check if the same problem is occurring. For instance, if you are trying to access any content on the Disney Plus app on your phone, try accessing it on the web browser.
You can also restart your device and try playing the video on Disney Plus again. If the error code is not occurring on the other streaming device, it means that the device you were using earlier either needs an update or does not support Disney Plus.
9. Update the Disney Plus app
If your Disney Plus app is outdated, you will face error issues when trying to access the platform. The servers of Disney Plus do not support an outdated version of the app. Therefore, we suggest you check if you are using an updated app.
Below we have discussed the quick steps to update the Disney Plus app on different devices. After updating the app, check if the error code is still appearing.
For Android users
For iOS users
For Playstation 4 users
Delete the Disney Plus app and reinstall
There is a possibility that the Disney Plus files on your app have been corrupted or are not fixable. It is also possible that the app is not completely installed on your device.
To resolve this issue, we suggest you delete the app and reinstall it on your device.
For Android users
For iOS users
For Playstation 4 users
Clear Disney Plus app data (for Android users)
If you are using Disney Plus app on your Android device in Australia, it is possible that the app has got corrupted or didn’t update earlier. When this happens, random errors appear on the app, causing it not to function correctly.
Check your device is up to date
It is essential to ensure that the device you are using to stream Disney Plus is up to date. Error code 41 will occur if there is any issue relating to video playback on your device. Therefore, we recommend you regularly check for any system updates on your device to prevent it from temporary glitches or malfunctioning.
For Android users
For iOS users
For Windows users
What does Disney Plus Error Code 41 in Australia look like?
When you encounter Disney Plus error code 41 in Australia, the following message appears on your screen:
Subscribers reported facing this error code 41 Disney Plus on Firestick, Windows, Android TVs, and macOS.
What Causes Disney Plus Error Code 41 in Australia?
Disney Plus error code occurs due to management rights issues. It shows up when the subscribers try to watch a show or movie unavailable on the Disney Plus servers or Disney no longer has the right to broadcast the specific content on their platform.
In addition to the cause mentioned above, error code 41 Disney Plus will also occur if:
- Your internet connection is slow.
- Disney Plus servers are overloaded or unresponsive.
- There is a cache on your streaming device or app.
- Your device does not support Disney Plus.
- Your device needs an update.
If you are frustrated with the Disney Plus error code on everything you tried and want to cancel your subscription, you can check our guide on how to cancel a Disney Plus subscription in Australia.
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We hope our blog helped you understand what is error code 41 on Disney Plus in Australia and how to fix it. This issue on the Disney+ app or website can occur at any time or place, regardless of your region. There is no doubt that Disney Plus has an amazing collection of movies and shows.
If Disney Plus is unavailable in your region and you are facing an error code due to this, use a premium VPN like ExpressVPN. Connect to the Australian server on it and binge-watch the best movies on Disney Plus Hotstar. As Disney+ no longer offers a free trial, check our quick guide on how to get Disney Plus free trial in Australia on other services.
What we love the most about Disney+ is that you can easily change the language on Disney Plus in Australia according to your preference. Means no longer reliance on the subtitles only!
If despite trying all the fixes mentioned in our guide for Disney Plus error code 41 in Australia and ensuring that there is no issue with the Disney Plus server, the problem persists, report it to the Disney+ customer support team via the help center.