Disney Plus is a subscription video-on-demand over-the-top streaming service in the United States. It has an amazing library that contains shows like Disney Insider, and What if…? but Disney Plus VPN not working? Well, that is an indication of something wrong with either your account or your Disney Plus VPN.
Don’t worry! we’ve got you covered, as we have discussed all the errors including the Disney+ not available error, and the Disney Plus streaming issues with their easy solutions of using a premium VPN in this article.
There can be numerous reasons why your Disney Plus Not Working With a VPN service in Australia. Either the service app or website would have crashed, which is a common thing. Another reason can be the unstable network connection that is not providing you proper bandwidth.
Nevertheless, there are particular Disney Plus error codes that make it quite easy to identify and resolve your issues and enjoy streaming all the best Disney Plus shows.
Anyhow, if you have faced any issues while using Disney Plus then follow this guide to see how you can resolve those issues.
Disney Plus VPN Not Working in Australia – Basic Troubleshooting
If your Disney Plus VPN not working with a VPN connection in Australia, you may run the basic troubleshooting to identify the problems. Usually, the problems encountered by Disney Plus are the result of a few basic glitches linked to internet connectivity, or its speed. Also, the app, the web player (Chrome, Firefox), or the issues with Disney’s servers.
How to fix Disney Plus ‘Unable to Connect’ Error in Australia
The Disney+ unable to connect error usually occurs when the site’s traffic is extremely heavy, preventing the servers from working correctly and hence resulting in a crash. The issue resolves when the massive traffic hours pass or the server capacity increases.
Two messages will appear on your screen indicating the error; there seems to be an issue connecting to the Disney+ service. Preventing the use of Disney Plus during rush hour can be a temporary solution. Other methods can be adopted to ensure connectivity even at peak hours, so you don’t have to wait.
- Log out of your account and close the site window.
- Re-open the application and log back in.
- Make sure your internet connection is functional if the issue persists.
Disney Plus VPN Not Working Australia -“Sorry, Disney+ is not available in your region” Issue
You know you have a significant problem on your hand when you see the message “Sorry, Disney+ is not available in your region” on your screen as follows:
Disney Plus is geo-restricted in a lot of countries worldwide, majorly because it has yet to launch there. With the exception of a few like, USA, UK, Canada, New Zealand, Germany, India, etc. And while the process is slow but steady, Disney+ is available in Europe and Asian countries like Thailand, Singapore, and Hong Kong in 2021.
Sadly no troubleshooting or error codes will fix this, and you will need a trusted and reliable VPN for Disney Plus to overcome this error. A Disney Plus VPN service masks your IP address which tricks the site into your actual location.
Our top VPN recommendation is ExpressVPN because of its exceptional streaming quality and its ability to unlock regionally blocked streaming services like Disney Plus quickly.
How to fix other Disney+ Streaming Issues in Australia
There are many other Disney+ streaming issues that may occur due to a flawed internet connection. There are a large number of error codes that dedicate themselves to the field of a network error.
Disney Plus requires high-speed internet to stream smoothly; for HD content, the connection must exceed 5+ Mbps, and for 4K UHD streaming, a requirement of 25 Mbps minimum needs fulfillment.
Error Codes dedicated to connectivity issues are 24, 29, 42, 43, and 76. Or messages like “We’re sorry, but we cannot play the video you requested. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code xx).”
How to fix Disney Plus Error Codes in Australia
Apart from the common connectivity issues, a large set of other errors prevent you from having a smooth experience on Disney Plus. These errors may seem vague, ranging from software and hardware issues to account and device issues. But with a little concentration and reading, you can solve them.
When you encounter these errors, you usually view these error codes as numbers, like Disney Plus error 83, 42,73, etc., or with a small message attached to it like, “Something went wrong. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code xx).”
As mentioned above, most of the issues occur due to heavy traffic on the site, and it usually goes away if we refresh the page or reselect the movie you were going to watch.
If the problem persists, then try to log out and then back into your account. This will likely solve the problem.
How to fix Disney Plus Error Code 39 in Australia
You may come across the Disney+ (Error Code 39) while streaming Disney Plus in Australia, that reads as shown in the image below:
The is a rights management code error, and if you are getting this error, then it means that your streaming setup is not providing the secure connection that Disney+ needs. It might also be an indication of any issues with your HDMI cable or your streaming device, which is blocking a secure HDMI handshake. Mostly, you will see this error code 39 while using Xbox One; however, it may also appear with other streaming devices as well.
Disney Plus Error 83 (Device Compatibility Problem) in Australia
Disney Plus Error Code 83 may usually occur due to device compatibility issues. It would also occur due to a bad internet connection or Disney server issues. Disney Plus VPN is not compatible with every single device, so you need to check its device compatibility list before signing up to Disney+ using that device.
The list of the Disney+ compatible devices is as follows:
- Desktop Web Browsers (via streaming)
- Mobile Devices and Tablets (via free downloaded app)
- Amazon Fire Tablet
- Android phone and tablet
- Apple iPhone and iPad
- Set-top Boxes and Game Consoles (via free downloaded app)
- Apple TV (4th Generation and later)
- Sony PlayStation 4
- Xbox One
- Smart TVs (pre-installed or via free downloaded app)
- Android TV Devices
- LG WebOS Smart TVs
- Samsung Tizen Smart TVs
- Other Streaming Devices (via free downloaded app)
- Amazon FireTV
- Apple AirPlay
- Roku (Access Disney Plus on Roku)
Usually, the Disney Plus Error 83 appears when your device can not pass the DRM check. The DRM check is an essential test that Disney+ conducts before playing its content. If your device fails to pass this test, then you will see the Disney Plus 83 error.
Read more: Disney Plus Error Code 73
How to fix Disney Plus Not Working With a VPN Error on Fire Stick in Australia
You may encounter unexpected Disney+ errors on Fire Stick, but you can follow the following solutions to fix those errors in Australia or you can simply use Disney Plus VPN:
Check if Disney+ servers are down
You can check if the Disney+ servers are working fine or not by checking their status. Websites like Downdetector can give you real-time results if a website like Disney+, Netflix, or Prime Video is down at the moment or not.
Restart your Router
Disney+ will also not work due to network errors. You should conduct speed tests and check if your internet speed is fast enough to stream Disney+ or not. Disney+ needs a minimum of 5Mbps bandwidth for seamless streaming. If your internet is causing problems, you can restart your router or try refreshing the page.
Log out of your account and log back in
Clear the Disney Plus cache
Disney+ stores the temp data on your Fire TV for improved performance. Sometimes, this data can get corrupted and ruins your streaming experience, so it should be cleared. You can clear the cache on your Disney+ app by following the steps below:
How to fix Disney+ cache problems with consoles and set-top boxes
Clearing cache and data on Disney+ on game consoles and set-top boxes can also prevent Disney+ errors. We have shared the easy steps to clear cache and data on Sony PS4, PS5, Xbox, set-top box, and smart TV as follows:
Clear Disney+ Cache on Sony PS4 & PS5
Clear Disney+ Cache on Microsoft Xbox
Clear Disney+ Cache on Set-top Box, and Smart TV
How to fix Disney+ Credit Card Issues
You may come across the Disney Plus VPN not working due to the payment issues while trying to buy its subscription. You may see the following message while trying to process your payment:
“We could not complete your payment request using the credit card information you supplied. Please re-enter your credit card information or use another form of payment.”
The solution to this error is to ensure that you have typed in the correct postal or ZIP code. Also, make sure that you have typed in the correct security code and other details. Carefully match your card’s expiration date with the one you have entered, and write the correct billing address.
After writing all the correct card and address details, you will easily bypass this Disney+ payment error.
Also, you may use the Disney Plus VPN if Disney+ is not accessible in your region.
Other Error Codes on Disney+
In addition to the other errors, there are several more errors that you may encounter while streaming Disney Plus; they are as follows:
- Error 4 – A payment issue causes this error. It may occur if your credit card has been expired or if your card is not of the same region as the Disney+ region you’re using.
- Error 9 – Indicates a login problem or a payment issue.
- Error 11 – You will see this error if the content is not available in your region or if your VPN is not working fine.
- Error 13 – This error occurs when you have reached the device limit.
- Error 22, 35, and 36 – These errors may occur if you try to access the restricted content and your VPN stops working.
- Error 25 – An internal error that can be cleared by refreshing or signing out and back in or by contacting the customer support team.
- Error 30 – This shows an issue with the device registration.
- Error 31 – A location issue that mostly occurs if your location services are turned off or if your VPN does not work correctly.
- Error 32 and 87 – Indicates a login issue, which you can clear by checking your billing details or by resetting your password.
- Error 38 – It shows an error with your time settings; ensure that your time settings are set to automatic.
- Error 41 – Traffic overload. It is a rare error that occurs when too many users are trying to watch a show.
- Error 76 – This error occurs when there is an overloading issue on the server.
- Error 86 – This error appears when your account gets blocked or when you breach the terms of service.
Why is Disney Plus not working in Australia?
How do I fix my Disney Plus in Australia?
Why is there a black screen when I try to login to Disney Plus?
1) First Sign Up and then try logging in.
2) Disable all your browser extensions.
3) Try disabling your VPN client.
4) Try accessing on incognito mode.
5) Reset your router.
6) Use another network.
How do I get Disney Plus on my Smart TV?
How to clear cache on Disney Plus?
1) Go to Settings.
2) Open Apps.
3) Click Disney+, then click on Storage.
4) Click on Clear Cache and Clear data.
Why does my VPN not work on Disney Plus?
Why does Disney Plus say it's not available in my region?
Why is Disney Plus blocking my IP?
If your Disney Plus VPN not working in Australia then mostly it indicates a VPN issue, so always use a trusted and paid VPN with strong servers like ExpressVPN. Disney Plus is still new, and these issues are usual in occurrence. However, it is working to counter the minor problems as they board thousands of new subscribers daily.