How To Cancel DIRECTV Stream Subscription in Canada [Quick Steps]

How To Cancel DIRECTV Stream Subscription in Canada [Quick Steps]

Are you looking for how to cancel DirecTV now in Canada? If yes, then you have come to the right place. Here we will show you some simple and quick steps to help you cancel your DirecTV stream subscription without any hassle. But first, let’s discuss what DirecTV is.

DirecTV is an American multichannel video service provider and broadcaster based in El Segundo, California. It is a subsidiary of AT&T.

To watch DirecTV in Canada, you’ll need a premium VPN. Even if you’d like to cancel DirecTV in Canada, without a VPN you’ll be unable to do so. Make sure you check out DirecTV free trial before getting any subscription.

Launched in 1994, DirecTV offers satellite television and audio services to subscribers in the United States and Latin America. As of October 2021, it has 15.9 million subscribers in the United States. These include DirecTV, DirecTV Stream, and UV subscribers.

As a new subscriber, DirecTV will install the dish for free. However, you will need permission from your landlord or homeowners association before the installation can take place.

DirecTV will also charge you an extra fee for installation, paid to the technician who will do the work. The DirecTV price starts at $69.99 and goes up to $129.99, depending on the package you choose.


How to Cancel DirecTV Stream in Canada: Step-by-Step Instructions

There are various reasons that might lead a DirecTV customer to want to cancel their service. Some of these reasons include moving to an area where DirecTV isn’t available, unhappy with the quality of service, or simply wanting to switch to a different provider.

Whatever the reason, canceling your DirecTV service in Canada is easy and can be done in five simple steps, as highlighted below.

Step 1: Go to the ‘Account Details’ Section

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Visit the DirecTV website and look for Account Overview/Sign in

The first step is to visit the DirecTV website on a mobile or a computer browser and log in with your account details. Once you have signed in, you can hover over “Account Sign in” to view your account details. Ensure you’ve signed in with the account you want to cancel.

Step 2: Select ‘Manage Subscription’

step2-cancel-directv

Go to ‘My Subscriptions’ followed by ‘Manage my Subscriptions’

Once in the “Account Sign in” tab, please scroll down to find “My TV Subscription.” Click and then find the “Manage My Subscription” tab. You can click on this tab to access your account and subscription details.

Step 3: Click ‘Cancel my Subscription’

step3-cancel-directv

Click on ‘Cancel my subscription’ to proceed

Once in the “Manage Subscription” tab, you will see a link in the lower-left corner that displays your subscription status. You can see whether you are subscribed to ENTERTAINMENT, CHOICE, ULTIMATE, or PREMIER.

This depends on the subscription you are currently using. On the same tab, find and click “Cancel my subscription” to cancel DirecTv in Canada.

Step 4: Click ‘Chat to Cancel’

step4-cancel-directv

Once you click on ‘Chat to cancel’ you’ll be directed to a channel for communicating with a customer representative

After clicking the cancel button, you will be directed to the DIRECTV Stream page, where you will be given some reasons why you should not cancel your subscription.

You can also see some offers that might tempt you to stay with DirecTV. If you are sure you want to cancel, please click on the “Chat to cancel” button.

You can click “Keep my subscription” if you have changed your mind and want to keep your DirecTV service.

Once you click the cancel button, a pop-up message will appear. Click on “Got It” to confirm your cancellation. You can then call the DirecTV subscription cancellation number – 1-800-531-5000 to finalize your cancellation process. The number is available on weekdays from 8 AM and 12 AM ET.

Step 5: Confirm your DirecTV Stream Cancelation with the Representative

DirecTV requires you to call customer support after “Chat to Cancel” to confirm your cancellation. Once you call the cancel Directv number – 1-800-531-5000, you will talk to a customer support representative. The agent will ask you to confirm some personal information to verify your identity and account.

After verifying your identity, the customer support agent will ask you for a final confirmation to cancel your DirecTV subscription. Once you confirm, the agent will process your cancellation request.

Please note that the customer care agent has all your details, and all they need from you is the confirmation and the nod to cancel your DirecTV account.

Once the cancellation process is completed, you will receive an email confirmation from DirecTV. The email will have all the details about your cancellation, including the date of cancellation and the amount you will be charged (if any).

If you are still being charged after cancellation, don’t hesitate to contact DirecTV customer support for help.


How to Cancel DIRECTV in Canada on Android and iOS?

Did you know you can cancel your DirecTV subscription on Android and iOS? Yes, it is the fastest way to cancel DirecTV subscription in Canada. All you need is to download the App on your phone, sign in and follow the steps below.

How do I cancel DIRECTV on iPhone in Canada?

If you use an iPhone, please follow the steps below to cancel your DirecTV subscription on the app:

  • Visit “settings” on your iPhone and click on your name to view your account details.
  • Click on the “Subscriptions” You can visit iTunes & App Store for your account details if you don’t find them in this section.
  • Tap on your Apple ID to sign in. Log in with your account details and then click “Subscriptions.”
  • Find DIRECTV Subscription and click on it to cancel
  • Click “Cancel” to confirm your cancellation

If you can’t find “Cancel my DIRECTV Stream” on the subscription panel, it might be that your account is already canceled. Once you cancel your account, you can still enjoy DirecTV services until your current billing cycle ends.

How do I cancel DIRECTV on Android in Canada?

The procedure to cancel your DirecTV on Android is similar to that of iPhone but with a few variations. If you are using an Android device, please follow the steps below to cancel your subscription:

  • Click on the “Google Play Store” and enter your account details to sign in. Ensure that it is the same details you used to subscribe to DirecTV.
  • Find the menu and click on “Subscriptions.”
  • Find the DIRECTV subscription and then click on “cancel” beside it.
  • Follow the prompts to confirm your cancellation.

As with the iPhone method, you might not see the cancel button if your account is already canceled. If that’s the case, you can still use DirecTV services until your current billing cycle is over.


Can I Cancel DirecTV Online in Canada?

No, you cannot cancel DirecTV in Canada online. Unlike other popular streaming services, you can’t cancel your DirecTV online. You will have to call the customer support line to cancel your account.

Why is it so hard to cancel DirecTV in Canada? Probably because they will want to confirm your identity and account details with a human before they cancel your account.


Directv Cancellation/Early Termination Fees

DirecTV sometimes charges a one-time deactivation fee of $15. You might also be required to pay $20 every month until the end of your agreement.

For instance, if you have signed a two-year agreement and cancel your account after one year, you will be required to pay $20 for the remaining months and the $15 early activation fee, totaling $255.

It is important to cancel your DirecTV towards the end of your contract to avoid these charges.

However, if you are moving to an area without DirecTV coverage, you can cancel your DirecTV subscription without paying any fees. All you need is to provide a copy of your new address and a utility bill to confirm the move.


What Are DIRECTV Stream’s Alternatives?

After you cancel your DirecTV subscription, you might look for other streaming services to watch your favorite shows and movies. There are various alternatives to DirecTv, and each has its channels, pricing, and content selection. Here are some of the most popular DirecTV alternatives:

Most of these alternatives only provide streaming to the USA territory and are priced depending on the channels and content you want to access.

You can use a VPN to unblock and access these services if you are in Canada. You can use ExpressVPN, one of the most reliable VPNs in the market, to unblock and access these services.


Cancel DIRECTV – FAQs

When you cancel your DirecTV, you will still be able to use their services until the end of your current billing cycle.
However, you might be required to pay an early deactivation fee ($15) and a monthly fee of $20 until the end of your contract period. This fee is only exempted if you are moving to an area that doesn’t have DirecTV coverage.


If you are moving to an area without DirecTV coverage, you can cancel your account without paying any fees.
All you need is to provide a copy of your new address and a utility bill to confirm the move. Another way is to return the DirecTV equipment to a local office or agent. Ensure you do this on time to avoid any additional charges.


If you cancel your DirecTV account before the end of your contract, you might be required to pay an early deactivation fee ($15) and a monthly fee of $20 until the end of your contract period.
This fee is only exempted if you are moving to an area that doesn’t have DirecTV coverage.


You can easily remove your card from your DirecTV stream account after canceling your account. First, visit the “myAT&T settings” and click “Payments.”
You can then click “Stored payment methods,” where you will find your card details. Click on Edit, delete or add credit card. Choose “delete” to remove your credit card from the DirecTV account.


Final Thoughts

The above guide has explained in detail how to cancel DirecTV subscription in Canada on the website, Android, and iPhone devices. As you can see, the process is pretty simple. You can easily cancel your DirecTV account without paying any fees if you are moving to an area that doesn’t have DirecTV or by returning the DirecTV equipment.

If not, you will be required to pay an early deactivation fee ($15) and a monthly fee of $20 until the end of your contract period. After canceling your account, there are other alternatives that you can use to watch your favorite shows and movies.

Follow this guide, and you will fully understand how to cancel your DirecTV subscription in no time. You can also cancel DirecTV in Canada and sign up again.

Jane Davies

Jane Davies

An entertainment enthusiast located in Austin. She is a tech geek, movie fan, and a dedicated binge-watcher. She is someone who enjoys keeping up with the current events and entertainment gossips.


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