How to Fix Disney Plus Error Code 36 (Step By Step Guide)

How to Fix Disney Plus Error Code 36 (Step By Step Guide)

Do you want to know what is error code 36 on Disney Plus? Disney Plus error code 36 occurs because you’re accessing the geo-restricted content which you’re not supposed to watch. However, with the help of a VPN like ExpressVPN, you will never get this error.

The Media and Entertainment Distribution division of The Walt Disney Company owns and operates Disney+, an American over-the-top subscription streaming service for on-demand video content. However, Disney Plus outside USA is not accessible due to geo-restrictions, so always use a VPN like ExpressVPN to stream it.

We like Disney Plus and all the awesome things it offers, but occasionally we have issues that we need help resolving. Disney Plus has amazing shows and movies like Andor, Ms. Marvel, and The Incredibles.

However, when you attempt to open a highly identifiable page, such as Disney Plus, illegally or use an unfamiliar process, it may become corrupted and give you an error message.

Therefore, Error 36 frequently occurs when a file is damaged or has another issue with the software itself. When that happens, the user is unable to process the files you are trying to copy, move, or delete because it cannot find the information it needs or determine your position.

This time, we discovered error number 36, therefore we’ve written this post to address it and resolve it as best we can.

What Does Disney Plus Error Code 36 Mean?

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You’re not authorized to watch the whole thing you’re attempting to download, this is why you’re getting error code 36 Disney Plus on PS4. Verify if Disney+ is compatible with your device. Check for updates by going to the firmware settings page on your device.

The majority of the time, a lack of rights, a Disney internal problem, a technical problem, or a software problem prevents the video from being released right now. Try restarting your computer or reinstalling Disney+ from the app store on your device (Google play store or apple store).

Errors tend to happen more frequently when you transfer data or deal with the connection of two devices. The problem is experienced while moving folders from a Screens drive from one computing device to another and vice versa.

Moving, copying, or deleting files will result in the dreaded “Error Code -36” notice. It often indicates that Finder is unable to read all or part of the file’s contents.

Troubleshooting Steps to Fix Disney Plus Error Code 36

Glitches can also be used to describe an error, making it easier to find its source and the appropriate solutions. When anything goes wrong, like the reason for a Blue Screen of Death, this is frequently utilized in consumer items to make it simpler to identify the precise issue the product is experiencing.

There are a few methods you may use to repair issue code 36 on your Disney Plus account, which is caused by a poor internet connection and can be replicated without hackers. Try these tricks and tips and hopefully these steps work, they are given below;

Step 1 (Check the Availability of Content)

Not all content is offered in all libraries since Disney Plus is widespread throughout the world, is already accessible in many countries, and more will be added in the months and years to come.

To start, you should determine whether the content you’re attempting to access is available in your location. Because they are still licensed to Netflix, for example, there are some movies that you won’t be able to view on Disney Plus in some regions and you will continue to have problems and limits that wear you out.

Step 2 (Disable Kids Mode)

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Kids mode is a feature that, despite your best intentions, ends up being the most problematic. Does Kids Mode exist? If for some reason you’re still in Kids Mode, you should disable it immediately because doing so will significantly modify the content.

You could worry that there is a bug since the material you wish to view might not be accessible due to policy. Before anything else, you should check the age limits when you search or try to play.

Step 3 (Disable VPN and Reload the Page)

Some countries don’t support Disney Plus, and some of its content is restricted from streaming for geological and political reasons, thus there are serious limitations.

This is the case when using a VPN to get around geographically based limitations and surpass them by using a VPN. Check the VPN’s expiration date, subscription plan, and other relevant information first. It might not function with Disney+ if you have a VPN set up and it is active.

Disable the VPN if you want everything to operate without a hitch, then reload the page to check if the issue has been resolved. If not, get in touch with your VPN service provider, who may be able to fix the problem because of a technical issue or maybe some mechanical issue.

This is why we always recommend using ExpressVPN so that you never get such issues. Moreover, with a VPN you can easily watch Disney+ in Malaysia without any hassle.

Note: The Disney+ customer service staff is accessible around-the-clock through chat, phone, or social media. If none of these suggestions work for you, it is recommended to get in touch with customer support to see if they have any other suggestions on how to solve the issue.

What are Disney Plus Error Codes

There are a wide variety of error codes that you could see? These disruptions in platform access might be caused by mistakes and other things as well.

Most of the other Disney Plus error codes are listed below:

Disney plus error code 401 It occurs as a result of a specific Disney Plus outage.
Disney plus error code 14 issues with Disney+ servers
Disney plus error code 92 Caused by poor internet connection
Disney plus error code 90 the moment your IP gets banned occurs
Disney plus error code 76 owing to a subpar internet connection
Disney plus error code 83 Problems with incompatible device
Disney plus error code 73 Locational or content accessibility issues
Disney plus error code 42 login or internet connection problems
Disney plus error code 41 Distribution of content issues
Disney plus error code 39 problems with the streaming device’s inability to establish secure connections
Disney plus error code 24 It happens because of a momentary login problem.
Disney plus error code 142 It happens because of internet connection problems

FAQs: Disney Plus error code 36

Disney Plus support error code 36 simply indicates that a message is limiting your access since you are attempting to view a restricted piece of material. It includes the following error message:

We apologize, but you do not have permission to watch this video, or the content is unavailable in your region.


  • Check to see if your device is Disney Plus compatible before attempting to log together with the same information on another eligible device.
  • Check for updates by going to the website’s settings page on your device. This issue occurs when an iPhone or Android user is connected to a hotspot or when you stream using mobile data as opposed to Wi-Fi.
  • The ideal fix is to connect to Wi-Fi, if at all feasible. Attempt removing and reloading the Disney app from your phone’s app store (e.g. Google Play or App Store)


To resolve this issue, use the below-listed advice and strategies.

  • On a different compatible device or web browser, give Disney+ a try.
  • Wait for a few couples of seconds before reconnecting your Wi-Fi or mobile internet connection to the device you’re using. Refreshing your connection is all you sometimes need to do.
  • Check the gadget you’re using for internet download speed; if it’s less than 5 Mbps, consider replacing it, or limiting the speed issue.
  • Wi-Fi modem reset.
  • Close the app and open it again. Try logging out of Disney+ on all devices and logging back in.
  • Look for any app updates that might be available.
  • Delete your data and cache.
  • Reinstall the Disney+ app on your mobile by downloading it from the app store, then log in once more.


Wrapping Up

In conclusion, dealing with Disney Plus Error Code 36 or Disney Plus not working on PS4 might be irritating, but keep using your preferred streaming service. The methods for troubleshooting that are given above are various.

Disney Plus is not available in your country or in the area where you are residing or are trying to use it, but you can still access it with the help of a VPN like ExpressVPN and watch all of your favorite TV episodes and films on Disney+. Any of these solutions can fix the issue and prepare you for trouble-free streaming.

Jane Davies

Jane Davies

An entertainment enthusiast located in Austin. She is a tech geek, movie fan, and a dedicated binge-watcher. She is someone who enjoys keeping up with the current events and entertainment gossips.


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