How to Fix Disney Plus Error Code 401 on Roku TV?

How to Fix Disney Plus Error Code 401 on Roku TV?

Are you looking for a way to fix the Disney Plus Error Code 401 on Roku TV? If yes, then you have come to the right place. This article will provide you with a step-by-step guide to help you fix Disney Plus Error 401 Roku in no time.

Disney Plus is a streaming service that offers users access to a wide range of movies, TV shows, and other content. It is similar to other streaming services like Netflix and Amazon Prime Video.

Disney Plus is well known for movies and shows from Disney, Pixar, Marvel, Star Wars, and National Geographic. The service was launched in November 2019 and is available in several countries, including the United States, Canada, Australia, New Zealand, and the Netherlands.

Some of the updated movies on Disney Plus include Noelle, Timmy Failure, One Day at Disney, Stargirl, and Black is King. You can also watch TV shows such as The Mandalorian, Marvel Legends, Encore, and Pixar Popcorn.

So, to wondering why Disney Plus is not working and find out how easy it is to fix the Error Code 401 on Disney+ and continue watching all your favourite movies and TV shows!

How to Fix Disney Plus Error Code 401 (Best Solutions)

While watching Disney Plus on Roku TV, you might have encountered the Disney Plus Error Code 401 or Disney Plus Error Code 403. This Disney 401 error is caused by several factors, including incorrect login details and an outdated Roku OS.

Whatever the reason, you can easily fix this error by following this guide to the end. Here are the ways you can easily fix Error Code 401 and watch Disney Plus outside US:

We will thoroughly review these steps to ensure you can fix the Error Code 401 on Roku TV. Note that these solutions also apply to other devices like Amazon Fire TV, Xbox One, PS4, and Android TV. However, it is essential to note that the steps may vary slightly depending on your device.

Step 1) Check Servers of Disney Plus And Roku

One of the first things you need to do is check the servers of Disney Plus and Roku. This ensures that a server issue does not cause the Disney Plus Error Code 401.

server-checking-usa

Disney Plus and Roku server outages report in last 24 hours.

If there are no issues with the servers, it means that everything is okay and that the Disney Plus Error Status 401 is not caused by a server outage. In this case, you can proceed to the next step.

Step 2) Try to Stream Another Movie or Show

stream-other-movie-usa

Try any different movies or TV show on Disney Plus to fix the error.

If the servers are working properly, you must next try to stream another movie or show on Disney Plus. This ensures that the Roku Disney Plus Error 401 is not caused by a particular movie or show.

You can do this by following the steps below:

  • Close or exit the Disney Plus app on your Roku TV.
  • Restart your Roku TV and open the Disney Plus app again.
  • Choose any other movie or show and try to stream it.

If you are still getting the same Disney Plus Error Code 401, the problem is not with the movie or show you were trying to watch. You can try various other movies or the best Disney Plus shows to make sure. If this does not work to fix the 401 Error Disney Plus, you can proceed to the next step.

Note: If you want to watch a show or movie unavailable on your Disney+ library, you can use the best VPN for Disney Plus to get that content in your region without facing any geo-restrictions.

Step3) Check Your Device Compatibility

disney-devices-usa

Check your device compatibility with Disney Plus.

Is your device compatible with Disney Plus? You will be surprised to know that many devices are not compatible with Disney Plus. As a result, they cannot stream movies or shows from the app. You can check the list of compatible devices on the Disney Plus website before paying for the Disney Plus price. If your device is not listed, it is not compatible with Disney Plus.

Also, you need to check if your device can handle the movie’s resolution or show you want to watch. For example, 4K streaming requires a compatible device and a good internet connection. If your device is incompatible, you need to upgrade it before trying to watch Best Disney Plus Hotstar Movies.

Step4) Sign Out From Disney Plus and Sign In Again

logout-disney-usa

To fix the Error code, logout from your account and login again with your credentials.

If you are still getting the error, you should try signing out of Disney Plus and signing in again. This is because the problem might be with your account.

To do this, please use the steps below:

  • Open the Disney Plus app on your Roku TV, access the side menu, and click on the settings.
  • Select the “Logout” tab and click Okay to confirm.
  • After signing out, wait for some minutes before trying to sign in again.
  • Sign in and see if the 401 error Disney Plus is solved.

If the Disney Plus Error Status 401 persists, it means that it is caused by something else, which you can use the following steps to fix.

Step 5) Check your Internet Speed

internet-speed-usa

Make sure to check your internet speed before streaming a movie on Disney Plus.

Sometimes, a slow internet connection can cause Error Code 401 Disney Plus. This is because Disney Plus requires a good internet connection to work properly. As a result, you need to check your internet speed and ensure it is good enough.

To do this, please use the steps below:

  • Check your internet speed.
  • If the website does not load, it means that your internet is slow.
  • Contact your internet service provider and ask them to fix the Disney+ Error 401.

However, if the internet connection is okay, it shows the problem is not with the internet, and you can try other steps to fix the Disney Plus Error Status 401.

Step 6) Reboot your Roku device

restart-roku-usa

Restarting the Roku device will let you fix Error Code 401 on Disney+.

If the steps above do not work, you should try rebooting your Roku device to solve the Disney Plus 401. This is because the problem might be with the device, and a reboot can fix it.

To do this, please use the steps below:

  • Open the Settings app on your Roku device.
  • Select “System” and then “System Restart.”
  • Click on “Restart” to power off and reboot your Roku device.

After the reboot, try to stream a movie or show on Disney Plus to see if the Disney Plus Error Status 401 is fixed. If not, then proceed with the following steps.

Step 7) Clear your Cache

When streaming any content on any device, a cache is stored in the memory. Over time, this cache can become corrupt and cause various problems, including the Disney Plus Error Code 401. As a result, you need to clear your cache to fix the problem.

To do this, please use the steps below:

  • Open the menu and select the Home Tab on your device.
  • Press the “Home” tab five times with your remote, and then click on the “Up” button.
  • Press the “Rewind” button two times, simultaneously.
  • Press the “Fast Forward” button two times, and your Roku TV will learn to clear any stored data and cache to solve the 401 Error Disney Plus.

Once you are done with this, restart your Roku device, and try to stream again to see if the Disney Plus Error Code 401 is fixed. If not, you can try the following steps to fix the Disney Plus Error 401.

Step 8) Check The Update Of Your Roku device

update-roku-usa

You can check the software update available on your Roku device.

Your Roku device might be outdated, which can cause various problems, including the Disney Plus Error Code 401. As a result, you need to update your Roku device to the latest version.

To do this, please use the steps below:

  • Open the Settings app on your Roku TV
  • Select “System” and then “Software updates.”
  • Click on “Check Now” to see if any updates are available.

If there is an update, install it and restart your Roku device. After that, try to stream a movie or show on Disney Plus to see if the error is fixed. If there is no update, your Roku device is up to date, and you can try other steps to fix the Disney Plus Error Code 401.

Step 9) Delete And Reinstall Disney Plus App

delete-disney-app-usa

Delete you existing Disney Plus app and install it again on your Roku device.

If the steps above do not work, you should try uninstalling and reinstalling the Disney Plus app. This is because the problem might be with the app, and a reinstall can fix it.

To do this, please use the steps below:

  • Open the Settings app on your Roku TV and see the streaming channels.
  • Find the Disney Plus app.
  • Press “OK” on your remote to select the app.
  • Click on “Remove Channel” to delete the Disney Plus app.
  • Now, restart your Roku device and go to the Roku store to reinstall the Disney Plus app plus its updates.
  • Restart your Roku device. This will also reinstall the Disney Plus app.
  • Visit the “Streaming Channels” to add the Disney Plus app to your channels.

After the reinstall, try to stream a movie or show on Disney Plus to see if the Disney Plus Error 401 is fixed. If not, you can try the below remaining steps.

Step 10) Factory Reset On Roku device

factory-reset-roku-usa

Try to factory reset you Roku device to fice Disney Plus Error.

If the steps above do not work, you can try factory resetting your Roku device to clear Disney Plus 401. This is because the problem might be with the settings of your Roku device, and a reset can fix it. Please note that this will delete all your apps and data, so you need to back up your data.

To do this, please use the steps below:

  • Open the Settings app on your Roku device.
  • Select “System” and then “Advanced System Settings.”
  • Click on “Factory Reset“.
  • Follow the prompts to factory reset your Roku device.

After the reset, you can reinstall the Disney Plus app and see if the error is fixed. If not, the next step will be to contact Roku customer service.

Step 11) Report the Problem to Disney Plus

If none of the steps above work, you should report the problem to Disney Plus. This is because the problem might be with Disney Plus, and they can fix it. You can contact Disney Plus customer care.

Ensure that you have your Roku device with you when you contact customer care, as they may offer you some special instructions to enable you to fix the 401 Error Disney Plus. The support team will work with you until the issue is resolved. Or, if you are tired of these errors, you can cancel Disney Plus subscription anytime.

Other than Error Code 401, there are many other Error Codes like Disney Plus Error Code 83, Disney Plus Error Code 73, Disney Plus Error Code 41, Disney Plus Error Code 39,  Disney Plus Error Code 142, and Disney Plus Error Code 42. Each of them arises due to different factors.

FAQs

There can be many reasons for the Error 401 Disney Plus. It might be due to an outdated Roku device or app, incorrect settings, poor internet connection, or a problem with Disney Plus. Ensure that you follow the steps above to fix the problem.

You will need a Roku device that supports the Disney Plus app. These devices include all Roku TVs, 4K Roku Streaming Stick+, Roku Streaming Stick, 4K Roku Ultra, 4K Roku Ultra LT, Roku Express and Express+, Roku Premiere and Premiere +, and the numbered Roku 1, Roku 2, and so on devices. If your device is not on this list, it does not support Disney Plus, and you might get the Disney Plus 401 Error.

No, Disney Plus is a paid subscription service, and you will need to sign up for it to use it on your Roku device. However, the download is free. You can subscribe to and pay Premium membership monthly at $7.99/mo. Alternatively, you may sign up for yearly access at $69.99 per year. There is also a 7-day Disney Plus free trial for new clients to test the service before committing to a paid subscription.

Conclusion

Disney Plus is an excellent streaming service that offers a wide variety of movies and shows, but like all technology, it is not perfect. Error Code 401 is the main Disney Plus error on Roku, and it can be frustrating to try and fix.

The above guide has explained in detail the several ways you can use to clear Disney Plus Error Code 401. As seen from these details, there are many things you can do to try and fix this error, including restarting your Roku device, uninstalling and reinstalling the app, checking your internet connection, and more.

If none of these steps works, you can report the status 401 Error Disney Plus to customer care, and they will help you resolve the issue.

Chris Mack

Chris Mack

Chris is a technology and entertainment writer whose main interests revolve around the art of writing and expression. He loves writing research-based articles in different niches and translating his thoughts into words that inspire others.


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