How To Fix YouTube TV Not Working On Samsung TV in NZ?

Are you looking for a quick solution to fix YouTube TV not working on Samsung TV issue? If yes, you are on the right platform. In our quick guide, we have shared all the troubleshooting steps to help you fix this issue and enjoy watching YouTube TV on Samsung TV in NZ without any interruptions.

YouTube TV is a US-based streaming platform featuring live and demanded content in Spanish and English. Users can access more than 85 channels on this streaming service.

Train to Bustan, The Iron Giant, Savage Kingdon, When We Left Earth, Cobra Kai, The Secret of NIMH, The General, and The Illusionist are the must-watch shows and movies on YouTube TV in NZ.

People living abroad need a VPN to watch these titles on YouTube TV in NZ. If you do not use a premium VPN when abroad to access this streaming platform, you’ll get a YouTube TV licensing error on your Samsung TV.

Many users have reported frequent issues of YouTube TV not working on their Samsung TVs. It is commonly due to a slow internet connection, malfunctioning of a TV device or router, or server issues with YouTube TV.

Well, whatever the reasons are, these troubleshooting tips will help you figure out the YouTube TV not working on the Samsung TV issue and fix it accordingly.

Troubleshooting Steps to Fix YouTube TV Not Working on Samsung TV in New Zealand

There are different reasons why YouTube TV stops working on Samsung TVs. For instance, poor internet connection, cache data, outdated apps, YouTube TV server issues, outdated Samsung TV software, etc.

When YouTube TV not working on Samsung TV in New Zealand, try these troubleshooting steps:

  1. YouTube TV servers may be down
  2. Power cycle your WiFi router and Samsung television
  3. Clear the cache of YouTube TV’s app
  4. On your Samsung TV, reinstall the YouTube TV application
  5. Update the firmware on your Samsung TV
  6. Reset your Samsung TV factory settings
  7. Check the speed of your internet
  8. Contact Samsung 

Step 1 (YouTube TV Servers May Be Down)

If YouTube TV is not working on your Samsung TV, it is possible that the YouTube TV servers are down. Check YouTube TV’s official page or social media to confirm if there is a server issue. You can also check it on the sites like Downdetector.

You may contact the customer service team of YouTube TV and report YouTube TV not working on Samsung TV black screen issue.

Step 2 (Power Cycle Your WiFi Router and Samsung Television)

Power cycling your Samsung TV or WiFi router is the quickest solution to fix YouTube TV not working on Smart TV issue. It helps in resetting all the apps and programs. Power cycle your devices so that you do not miss your favorite shows on YouTube TV in New Zealand.

Here are the quick steps on how to power cycle your Samsung TV to fix YouTube TV cuts out on Samsung TV problem:

  • Turn on your Samsung TV.
  • Unplug the TV from the power seconds for 20-30 seconds.
  • Plug the TV back and turn it on.
  • Start the YouTube TV app and see if it is working fine.

To power cycle your WiFi router, follow these easy steps:

  • Switch off your router device and unplug it from the power socket.
  • Plug in the power adapter back after a minute.
  • Turn on your router device and wait for your Samsung TV to connect to the WiFi.
  • Go to the YouTube TV app and see if YouTube TV content is loading.

Step 3 (Clear the Cache of YouTube TV’s App)

If there is a cache on your YouTube TV app, it won’t function properly. Follow these steps to clear the cache on your YouTube TV app:

  • Switch on your Samsung TV.
  • Press the home button on your remote.
  • Go to the Support menu and choose Device Care.
  • Select Manage Storage.
  • Search for the YouTube TV application from the list of applications.
  • Choose View Details and then select Clear Cache.

    clear-cache-on-youtube-tv-app-in-new-zealand

    Clear the cache data on the YouTube TV app.

  • Reboot the Samsung TV.

Step 4 (On your Samsung TV, Reinstall the YouTube TV Application)

If the steps mentioned above do not help fix the YouTube TV app issue, try deleting it and reinstalling it again. To reinstall the YouTube TV application on your Samsung TV, follow these steps:

  • Switch on your Samsung TV.
  • Press the Home button on your remote.
  • Navigate to the Apps menu and select Settings.
  • Choose Delete and confirm your choice.
  • Reboot the Samsung TV.
  • Go to the Apps section and search YouTube TV app.

    search-youtube-tv-app-on-samsung-tv-in-new-zealand

    Search the YouTube TV app on Smart TV in New Zealand.

  • Choose to Install it.
  • Once the app is installed, load it. Sign in.

Step 5 (Update the firmware on your Samsung TV)

Updating the firmware helps in fixing the app errors. We suggest you update the firmware on your Samsung TV and check if YouTubeTV channels are working. Here are the quick steps on how to update Firmware on your Samsung TV to fix the YouTube TV app on Samsung TV not working  issue;

  • Turn on your Samsung TV.
  • Press the home button on your remote.
  • Go to the Settings menu and select Support.
  • Click on Software Update and select Update Now. The latest firmware update will install on your device.

    update-samsung-tv-software-in-new-zealand

    Update the Firmware on your Samsung TV.

  • Select Ok.
  • Reboot the Samsung TV.
  • Visit the YouTube TV app and see if it is working.

Step 6 (Reset Your Samsung TV Factory Settings)

If the steps mentioned above do not help fix the YouTube TV app not working on the Samsung TV issue, try resetting your Samsung TV to factory settings. We suggest trying this app only if nothing else works. Resetting your Samsung TV to default settings will erase all the settings and data on your TV device.

Below we have shared the steps on how to reset your Samsung TV:

  • From the home screen of your Samsung TV, navigate to the settings menu.
  • Select General and then select Reset now. (If you are using YouTube TV on old Samsung smart TV, choose support from the settings menu. Select Self Diagnosis and then select Reset).
  • Enter your Samsung TV pin. 0000 is the default pin code for all Samsung TVs.
  • When the reset is done, set up the Samsung TV.
  • Install the YouTube TV application on it.
  • Sign in to your YouTube TV account and see if it works fine.

Once you reset your Samsung TV, play any YouTube TV movie to check if it is loading properly.

Step 7 (Check the Speed of Your Internet)

For YouTube TV to work smoothly, a stable internet connection is essential. If your internet speed is slow, the YouTube TV app won’t work on your device.

Check the internet speed by running a speed test. If the speed is slow, contact your internet service provider. You might need to upgrade your internet plan. YouTube TV must have at least 25 Mbps internet speed to fix YouTube not working on Samsung TV.

check-the-internet-speed-new-zealand

Check your internet speed.

You may also fix the internet connection issue by placing your WiFi router near your streaming device.

You’ll also encounter YouTube TV playback errors if your internet speed is slow.

Step 8 (Contact Samsung)

If you are sure that YouTube Tv servers are not down, your internet connection is stable, and there is no cache in your YouTube TV app, we recommend contacting the Samsung TV service.

You may contact them via the help center (live chat) on their website or email them. Report them about YouTube TV not working on TV issues.

FAQs (YouTube TV Not Working on Samsung TV)

If YouTube TV is not working on your Smart TV, you may be using an outdated app. Try updating the app to the newest version. Also, check if your internet connection is stable. The YouTube TV app stops working if the internet is slow.

Yes, YouTube TV is compatible with Samsung Smart TV. You can download the application from the App Store. YouTube TV is also compatible with other devices like Amazon Firestick, Apple TV, Roku, Vizio TV, LG TV, etc.


To reset the YouTube app on your Samsung TV, follow the simple steps given below:

  • Turn on your Samsung TV.
  • Press the home button on your remote.
  • Navigate to the Support menu and select Device Care.
  • Choose the Manage Storage option and find the YouTube TV application from the list of applications.
  • Select View Details and then select Clear Details.
  • Reboot the Samsung TV.

Conclusion

To make the most of your streaming experience, the YouTube TV app must work smoothly on your device. We hope our guide helped you understand why is YouTube not working on Samsung TV and the troubleshooting steps for YouTube TV not working on Samsung TV issue.

There is no doubt that YouTube is an excellent streaming platform, and nothing should stop you from enjoying your favorite shows or movies. The content on YouTube TV channels is worth it for your weekend binge-watching feast!

For people who didn’t know, three people can stream simultaneously on YouTube TV. The free trial of YouTube TV is for a month, and you can cancel your YouTube TV account before the end of your free trial period without paying any cost.

Remember that if you are in New Zealand and using a proxy, YouTube TV might detect it, and you may encounter a YouTube TV proxy error in New Zealand. To fix this, use premium VPNs like ExpressVPN.

If you have any further questions on how to refresh YouTube on Samsung TV, feel free to ask us in the comments section below.

Chris Mack

Chris Mack

Chris is a technology and entertainment writer whose main interests revolve around the art of writing and expression. He loves writing research-based articles in different niches and translating his thoughts into words that inspire others.


Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *