How To Fix Disney Plus Error Code 41 in New Zealand in 2023

DisneyPlus Error Code 41 in New Zealand

Have you ever encountered the following message popping up on your screen when you try accessing Disney Plus in New Zealand?

“We’re sorry, but we cannot play the video you requested. Please try again. If the problem persists, visit the Disney+ help center (error code 41)”.

Then you are on the right platform to understand the fixes for Disney Plus error code 41 in New Zealand.

It is the content distribution code, meaning that the movie or show you are trying to watch is either unavailable on Disney Plus in New Zealand or has been recently removed from the platform. It is also possible that the content is not available in your specific region. For instance, a show is available on Disney Plus New Zealand but not on Disney Plus Thailand.

As Disney Plus is an American streaming platform, you need a VPN to watch Disney Plus outside New Zealand. The best VPN for streaming is ExpressVPN. It helps in unblocking all the major streaming platforms.

Now that you have understood what is error code 41 let’s see how you can fix the issue. Nothing can stop you from watching the best shows on Disney Plus in New Zealand.

How to fix Disney Plus Error Code 41 in New Zealand (Multiple Ways)

There could be different reasons for the Disney Plus error code on the web or app. In our guide, we have mentioned multiple ways to resolve the error. The easiest way is to play the video again. It will help in confirming if your app is not hanging.

You can also check our guide on how to fix Disney Plus error code 73, error code 83, error code 39, error code 42, error code 142, error code 76, and error code 401 in New Zealand.

1. Check servers of Disney Plus in New Zealand

Error code usually indicates that there is a server issue. Check if this problem is at Disney Plus end or yours. If the problem is at Disney Plus’s end, it will save you time in trying to solve the issue.

As you cannot do anything if Disney Plus servers are down in New Zealand, we suggest you wait till the streaming site resolves the issue. It usually doesn’t take a lot of time.


It is possible that Disney Plus servers are down in New Zealand.

2. Try watching a different show on Disney Plus in New Zealand

When the error code 41 occurs on the movie or show you are trying to watch in New Zealand, play any other video to check if the issue persists. If the other video is playing fine, then there may be a distribution rights problem with the content you were previously trying to watch.

In this case, you can contact the Disney Plus support team to ask if this is a temporary glitch or when the specific show or movie will be available for you to watch in New Zealand.


Play any other video on Disney Plus in New Zealand.

3. Reload the video

Reloading the video will help you check if a temporary issue was stopping the Disney Plus app or website from playing the content.

Refresh the page or reload the video to check if the error is still occurring.

4. Change playback quality

Changing the playback quality on the streaming app will help if the video is not playing due to a slow Wi-Fi/internet connection. This way, the load is reduced on your connected network.

Here are the easy steps to reduce the playback quality on the Disney Plus app:

  • Navigate to the Disney Plus application and open your profile.
  • Choose the app settings option.

    Choose app settings.

  • Select Wi-Fi Data Usage and then select save data. Perform the same step for Cellular Data Usage.
  • From the Download option, select the Video quality.

Select video quality.

  • Switch video quality to medium or standard.

    Switch the video quality to standard or medium.

After performing these steps, play any video on the Disney Plus app to check if the error code issue is still happening.

5. Using a compatible device

Disney Plus is not supported on all devices, so checking if your device is compatible with Disney Plus is recommended. You can visit the Disney Plus help center to confirm if you are using a compatible device.

If your device is not compatible with Disney Plus, consider using the browser to watch the movie or show or switch to another device that is compatible with Disney Plus.

6. Check and reboot your internet connection

Internet connection issue is a common reason for Disney Plus support error code 41. To ensure this is not the case at your end, we recommend running a speed test to check your internet connection’s downloading and uploading bandwidth.

speed-test-for disney-plus-new-zealand

Check the downloading and uploading speed on your internet connection.

If the speed test indicates that your network is slow or unstable, restart your router to re-establish the link. To reboot your internet connection, unplug your router’s power cable and plug it back after 5 to 10 seconds.

If there is a persistent connection problem, contact your internet service provider and ask them to fix the issue at their end. If your internet package is below 5 Mbps, we recommend upgrading your current internet plan.

7. Clear caches and cookies of your browser

If you do not clear the caches and cookies on your browser over a long time, it will start causing problems on the browser you use or the websites you visit. You must clear your browsing data to remove any corrupted files.

Follow these quick steps to clear caches and cookies of your browser:

  • Open the browser you are using. On your keyboard, press CTRL+H to go to the browser history.

    Open the history tab on your browser.

  • On the side menu, select Clear Browsing Data.

    Select clear browsing data.

  • From the Time Range option, choose All Time.

    Choose All Time from Time Range.

  • Ensure to put a check on Clear cache and cookies options.

Once you clear the cache and cookies, sign in again to your Disney Plus account to see if the error is still occurring or not.

8. Try a different streaming device or reboot

Try streaming on a different device to check if the same problem is occurring. For instance, if you are trying to access any content on the Disney Plus app on your phone, try accessing it on the web browser.

You can also restart your device and try playing the video on Disney Plus again. If the error code is not occurring on the other streaming device, it means that the device you were using earlier either needs an update or does not support Disney Plus.

9. Update the Disney Plus app

If your Disney Plus app is outdated, you will face error issues when trying to access the platform. The servers of Disney Plus do not support an outdated version of the app. Therefore, we suggest you check if you are using an updated app.

Below we have discussed the quick steps to update the Disney Plus app on different devices. After updating the app, check if the error code is still appearing.

For Android users

Here is how you can update the Disney Plus app on an Android device:

  • Visit Play Store on your Android device.
  • Press the menu button and select My Apps and Games.
  • Find Disney Plus in the list of Pending updates and press the update button.

For iOS users

Follow the easy steps mentioned below to update the Disney Plus app on the iOS device:

  • From your iOS device’s home screen, visit the App Store.
  • Tap the profile icon.
  • From the list of apps, find Disney Plus.
  • Choose update.

For Playstation 4 users

To update the Disney Plus app on Play Station 4, check the steps mentioned below:

  • Using the PS4 controller, highlight the Disney Plus app on the main screen.
  • Click on the options menu.
  • On your controller, press the X or 0 buttons to proceed.

Delete the Disney Plus app and reinstall

There is a possibility that the Disney Plus files on your app have been corrupted or are not fixable. It is also possible that the app is not completely installed on your device.

To resolve this issue, we suggest you delete the app and reinstall it on your device.

For Android users

If you are using the Disney Plus app on your Android tablet or smartphone, follow these steps to delete and reinstall the app:

  • Find the Disney Plus app on your Android device.
  • Press and hold the Disney Plus app icon until the options appear.
  • Choose Uninstall.
    uninstall-disney-plus-on-android-new-zealand (1)

    Uninstall Disney Plus.

  • Go to the Play Store and search Disney Plus.
  • Tap on the app icon and then choose install.

For iOS users

To delete and reinstall the Disney Plus app on iPhone or iPad, here are the easy steps:

  • Locate the Disney Plus app on your iOS device.
  • Tap and hold the application icon to get the options menu.
  • Choose Remove App.

    Choose remove app.

  • Navigate to the App Store and search the Disney Plus app.
  • Select install.
  • For Playstation 4 users

    Here are the easy steps to delete and reinstall the Disney Plus app if you are using it on Play Station 4:

    • Using your PS4 controller, choose Disney Plus on the main screen.
    • Select Options and then choose the Delete option from the side menu.
    • Press the X or O button on the controller to uninstall the application.

      Delete Disney plus on Play Station.

    • Visit the Play Station Store to reinstall the Disney Plus app.

    Clear Disney Plus app data (for Android users)

    If you are using Disney Plus app on your Android device in New Zealand, it is possible that the app has got corrupted or didn’t update earlier. When this happens, random errors appear on the app, causing it not to function correctly.

    To resolve this issue, we suggest clearing all the data on Disney Plus app. Follow the steps below:

    • Open the settings menu on your Android device.
    • Scroll down to the Apps tab.
    • Choose Disney Plus and then open the Storage menu.
    • Choose the Clear Data option to remove all the data on the app.

      Clear the data on the Disney Plus app.

    Check your device is up to date

    It is essential to ensure that the device you are using to stream Disney Plus is up to date. Error code 41 will occur if there is any issue relating to video playback on your device. Therefore, we recommend you regularly check for any system updates on your device to prevent it from temporary glitches or malfunctioning.

    For Android users

    It is simple to install the updates on your Android device. Follow these steps:

    • Go to the settings menu on your device.
    • Scroll down to the About or About Phone section and open it.
    • Choose Software Update.

      Choose software update.

    • Follow the instructions on your screen to install the system updates.

    For iOS users

    If you are using an iOS device, here are the easy steps to update it:

    • First, navigate to the settings option on the home screen.
    • Select General and then choose Software Updates.

      Select software update.

    • Tap the Download and Install option to proceed.

    For Windows users

    Follow the steps mentioned below to update your Windows OS:

    • On your keyboard, press the Window key.
    • The start menu will open. Click on the settings icon.
    • Select Update & Security.

      Choose Update & Security.

    • Choose Windows Update, and then follow the instructions on your Windows screen to complete the process.

    What does Disney Plus Error Code 41 in New Zealand look like?

    When you encounter Disney Plus error code 41 in New Zealand, the following message appears on your screen:


    Disney Plus Error Code 41 Notification

    Subscribers reported facing this error code 41 Disney Plus on Firestick, Windows, Android TVs, and macOS.

    What Causes Disney Plus Error Code 41 in New Zealand?

    Disney Plus error code occurs due to management rights issues. It shows up when the subscribers try to watch a show or movie unavailable on the Disney Plus servers or Disney no longer has the right to broadcast the specific content on their platform.

    In addition to the cause mentioned above, error code 41 Disney Plus will also occur if:

    • Your internet connection is slow.
    • Disney Plus servers are overloaded or unresponsive.
    • There is a cache on your streaming device or app.
    • Your device does not support Disney Plus.
    • Your device needs an update.

    If you are frustrated with the Disney Plus error code on everything you tried and want to cancel your subscription, you can check our guide on how to cancel a Disney Plus subscription in New Zealand.


    There are multiple reasons for which you are getting an error code on Disney Plus in New Zealand. It may be due to a slow internet connection, incompatible device, load on the Disney Plus server, unresponsive servers, or an outdated app. Check the fixes mentioned in our guide to resolve the problem.

    Disney code error 24 means a glitch connecting to your Disney Plus account before playing the movie or the show. It could be due to your internet connection or any internal error.

    Error code 21 on Disney Plus in New Zealand indicates that the password you are entering is wrong. You may need to try again or reset the password. If you cannot resolve the error code 21 issue, visit the Disney+ help center.


    We hope our blog helped you understand what is error code 41 on Disney Plus in New Zealand and how to fix it. This issue on the Disney+ app or website can occur at any time or place, regardless of your region. There is no doubt that Disney Plus has an amazing collection of movies and shows.

    If Disney Plus is unavailable in your region and you are facing an error code due to this, use a premium VPN like ExpressVPN. Connect to the Canadian server on it and binge-watch the best movies on Disney Plus Hotstar. As Disney+ no longer offers a free trial, check our quick guide on how to get Disney Plus free trial in New Zealand on other services.

    What we love the most about Disney+ is that you can easily change the language on Disney Plus in New Zealand according to your preference. Means no longer reliance on the subtitles only!

    If despite trying all the fixes mentioned in our guide for Disney Plus error code 41 in New Zealand and ensuring that there is no issue with the Disney Plus server, the problem persists, report it to the Disney+ customer support team via the help center.

    Chris Mack

    Chris Mack

    Meet Chris Mack, your go-to expert for the best of BBC iPlayer with a twist—he's also a cybersecurity enthusiast. Whether you're into British entertainment classics or searching for hidden gems, Chris has you covered, always with an eye for secure streaming practices. Beyond the screen, Chris blends his love for reading and exploring the outdoors with a passion for staying ahead in the world of cybersecurity, ensuring a safe viewing experience. If you're looking for top British TV picks or tips on keeping your digital viewing secure, Chris is your guide. Dive into the drama of British TV with Chris!

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