How to Fix Disney Plus Error Code 42 in Canada in 2022

How to Fix Disney Plus Error Code 42 in Canada in 2022

Are you wondering how do I fix Disney Plus error code 42 in Canada? A painfully slow or unreliable internet connection might possibly be the cause of the Disney+ error number 42.

The error message often indicates that your device is experiencing difficulty communicating with the servers.

Disney Plus is home to your favorite content like Marvel, National Geographic, Pixar, and Star Wars. You can watch movies and shows like Moon Knight, Rise, and Eternals.

You can get a Disney Plus free trial in Canada to watch these shows and when you’re done watching these you can cancel your subscription in Canada or free trial anytime.

However, Disney Plus has the largest content library in Canada, if you want to watch content that is not available in your region then you will need a VPN like ExpresssVPN.

If you try to watch Disney Plus outside Canada without using a VPN you might get the Disney Plus error code 73.

Let’s dive into the guide to fix Disney Plus error code 42 in Canada:

What Causes Disney Plus Error Code 42 in Canada?

If you’re thinking what is error code 42 on Disney Plus in Canada? Well, it means that your device is experiencing problems connecting to Disney’s servers. There might be several reasons for Disney Plus error code 42 in Canada:

  • Have issues with your device?
  • You’re having issues with your internet connection.
  • The internet speed is unacceptably slow.
  • The servers at Disney are overloaded.

When a large number of people watch at the same time, such as when the latest episode of a great show is released, the Disney+ servers might get overwhelmed.

If you’re attempting to stream Disney+ in 4K quality, your connection to the internet might not be fast anymore. Sometimes all you have to do is wait for Disney’s crew to solve the problem.

How to Fix Disney Plus Error Code 42 in Canada (Multiple Ways)

Here are the multiple ways to fix Disney Plus 42 in Canada and you can also use these ways if you ever get the Disney Plus error code 83 in Canada:

1) Try to Restart Your Streaming Device

When you choose a TV episode or film on Disney+ and receive error code 42, the simplest first approach is to reboot the machine.

If you are using a media streaming player, such as a Roku, disconnect it, wait 2 minutes, and then plug it back in. If the issue is occurring on your laptop, phone, or iPad, shut it down and reboot it.

2) Completely Sign Out From Disney Plus


Logging out and then signing back into Disney+ on the media player may sometimes suffice. Start the Disney+ application on most devices, click your profile icon, and then click the logout. Log out entirely, then log back in with your credentials and try again.

3) Disney Plus Servers May Be Down in Canada


Unfortunately, the issue may not be anything you can resolve on your end; it may be a Disney+ outage. This is uncommon, but it does occur. The quickest method to find out is to visit Downdetector’s Disney+s network status page, or simply Search “is Disney Plus down.”

4) Check your Wifi connection And Speed


Try using Disney+ on a different device if you own one. If you encounter the same error code on both devices & Downdetector does not identify an interruption, your Network connection is most likely to blame.

Restart your Internet connection and router. Disconnect these for at least 2 minutes, then switch on the modem, wait for it to fully boot, and then switch on the Wifi. Once your system has been restored, ensure that you have a good Wifi connection wherever you are attempting to stream.

Simply because you have a good Wifi signal does not imply that the internet access is fast enough to meet Disney’s performance specifications. Disney+ may identify a slow connection to the internet as inadequate connectivity and create Error Code 42.

For testing your connection speed, open a web browser and type “internet speed test” into the search bar and check the speed.

5) Check Your Wifi Router Firmware


To resolve Wi-Fi router difficulties, follow the procedures below:

  • Look for firmware updates for the router and install them if they are available.
  • Examine the Wi-Fi router’s DNS server options.
  • If the issue persists, turn your Wi-Fi router off by pushing the power switch.
  • Disconnect the Wi-Fi router wire and wait for at least 20 seconds for the voltage capacitors to empty.
  • Reconnect the Wi-Fi router and turn it back on.

Sit tight for the connection to reconnect before trying to watch Disney+.

If your video is still not working, you may need to reboot your Wi-Fi router. The charge and restart buttons are usually found on the back of your router.

6) DNS server settings


The ISP sets a default DNS server to everyone’s devices on the network, which converts hostnames to Internet provider services. There are many open and free DNS servers you may use to get better connections.

7) Delete The Disney Plus app And Reinstall


If nothing works, try uninstalling and reinstalling the Disney+ application. If you’ve limited the problem down to a single device — it operates on other machines using the same WiFi network, for example — and emptying the cookie had no impact, or you weren’t able to delete the cache, this might cure the problem.

Remove the Disney+ application from the affected device.  After uninstalling Disney+, reinstall it from the Google Play Store on your smartphone and login back into the account. Then check to see whether Error Code 42 has been resolved.

8) Caches May Be The Reason For Error Code 42


If you’re attempting to stream Disney+ on a mobile device such as a smartphone or tablet, there might be an issue with the application’s data cache that is conflicting with its capacity to establish a solid connection.

It is simple to clean the cache on an Android device. The steps may differ based on the version of Android you’re using, but here’s the basic procedure:

  1. Launch the Settings application.
  2. Select Apps.
  3. Select Disney Plus from the list of applications.
  4. Select Storage & cache.
  5. Select Clear cache.

There’s no way to erase the caches on an iPad or iPhone without removing the software, so go ahead and do that – delete Disney+, then reinstall it from the App Store and enter it back into your Disney+ account.

Other Error Codes Of Disney Plus

Besides the 142 error code, you might face other error codes when trying to watch your favorite shows on Disney Plus. Please note that some of these error codes will differ depending on your region and device. Some of the most common codes include the following.

  1. Disney Plus Error Code 86: This is an error related to your account or device compatibility. Your device or account might not be authorized to stream the content you’re trying to watch.
  2. Disney+ Error Code 401: Your data or cache might have been corrupted.
  3. Disney Plus Error Code 41: The system might be overloaded, or the App cannot stream the content you are trying to watch.
  4. Disney+ Error Code 39: Issues with the streaming device not providing a secure connection.
  5. Disney+ Error Code 142: Disney+ server problems


Some issues are beyond our control, but there are a number of troubleshooting procedures that may help you resolve Disney Plus error code 42 in Canada.

  • Start the streaming device again.
  • Check to see whether Disney Plus is unavailable.
  • Examine your WiFi connection.
  • Check the speed of your WiFi.
  • Delete your cache.

You get an error code 42 on Disney Plus in Canada because of the connectivity problem. Double-check your internet connection whenever you get this error.

If you get error code 42 on Disney Plus in Canada, it signifies that the video cannot be played due to the connectivity problem. You may double-check the WiFi and verify whether the Disney+ service is operational.


Disney+, a prominent streaming platform that started in 2019, features entertainment from Disney’s vintage movies, as well as the Star Wars and Marvel brands. While everything normally works as expected, if you subscribe to Disney Plus in Canada, you may occasionally get the service’s “Error Code 42.”

If you get Disney Plus error code 42 in Canada then it means that your internet connection is slow but after reading this guide you might not get this error again.

You might also be interested in changing the Disney Plus language in Canada to watch various Disney Plus shows in Canada. Happy streaming!

Jane Davies

Jane Davies

An entertainment enthusiast located in Austin. She is a tech geek, movie fan, and a dedicated binge-watcher. She is someone who enjoys keeping up with the current events and entertainment gossips.

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