If you happen to be using a VPN while trying to access Amazon Prime, then there’s a chance you may encounter an error. Don’t worry, because, in this guide, we’ll provide you with quick tips to fix Amazon Prime not working with VPN errors in Canada.
Amazon Prime Video is widely regarded as the top choice for accessing old and new releases, such as No Country for Old Men, The Summer I Turned Pretty, and 80 for Brady. But, numerous VPN services are unreliable in unblocking Amazon Prime video content.
Despite claims made by many VPN providers regarding their compatibility with Prime Video, our thorough testing revealed that most of them perform inconsistently when it comes to bypassing geo-blocks.
So, if you’re not so sure about your VPN, then must get the best Amazon Prime VPN like ExpressVPN. If you still find Amazon Prime VPN not working in Canada and get a proxy error, there are a few things you can do to fix this problem.
How to Fix Amazon Prime Not Working With VPN in Canada
To fix Amazon Prime not working with a VPN error in Canada, you can try disconnecting from your router and reconnecting again, signing out of your Prime Video account and signing back in, uninstalling the Amazon app and reinstalling it, or restarting your device.
If none of the methods above work, then here are the easy steps to how to fix Amazon Prime not working with VPN in Canada:
1. Subscribe to a premium VPN:
Unblocking streaming services like Amazon Prime is quite difficult. However, a VPN with strong encryption and fast servers can get through Amazon Prime’s firewall to unblock your favorite shows and movies like Tin Star season 3.
After testing several VPNs based on their speed, encryption, number of servers, number of simultaneous connections, and number of compatible devices, we found that ExpressVPN is the best VPN for Amazon Prime.
Here is the method to fix Amazon Prime not working with VPN in Canada issue:
- Subscribe to any reliable VPN (ExpressVPN is our best Prime Video VPN)
- Install the VPN application on your device.
- Launch the ExpressVPN on your device, and connect to a nearby server.
2. Try connecting to a different server:
If you still find Prime Video VPN not working, then you must know that Amazon Prime Video blocks VPN IP addresses and gives you an HTTP proxy error.
So, if your VPN was working just fine with Amazon Prime and has recently stopped, then you must switch to a different VPN server. Amazon Prime cannot block a VPN completely, so you can simply switch to a new server and access the platform easily.
After switching the server, try accessing geographically blocked content. That’s how you can easily bypass the Amazon Prime blocking VPN issue.
3. Clear your browser’s cookies and cache:
Sometimes you might find Amazon Prime Video VPN not working, but the problem won’t be the VPN, it would be your cache. Therefore, make sure to visit your browser’s settings and clear the cache because your browser’s cookies and cache may interfere with your VPN service. To erase cache and cookies, hit the Ctrl, Shift, and Delete buttons together.

This should fix your Amazon not working with VPN issue instantly.
4. Clear or Flush DNS
Your device may have DNS entries from your local ISP, making it difficult to connect to the VPN server. Follow these steps to flush or clear DNS:
- To open Run, press the Win Key + R, then write “cmd.”
- On CMD, type “ipconfig/flushdns.”
- Hit the Enter button and the message will appear: The DNS cache was successfully flushed.
- Re-launch the VPN and enjoy streaming again.
5. Install the latest version of the VPN
If you find your Amazon Prime Video VPN not working on your computer or mobile, it is most likely because you are using an older version. However, to fix the problem, install the most recent version of your VPN app. The majority of the best Amazon Prime VPNs for mobile devices update automatically.

Download the latest version to avoid the Prime Video error.
3 Best VPNs to Fix Amazon Prime Not Working Error in Canada [Quick Summary]
Here is a quick summary of the best VPNs to fix the Amazon Prime not working with VPN issue:
- ExpressVPN – Best VPN for Amazon Prime in Canada. It offers blazing-fast speed for streaming. Worldwide, it has 3000+ servers in 105 countries, including 25+ server locations in USA. The price of this VPN is CA$ 9.04 /mo (US$ 6.67 /mo ) (Black Friday Deal: Grab 3 Free Months + 49% OFF 12-Month Plan).
- Surfshark – Budget-friendly VPN for Amazon Prime in Canada. Offered at the price of CA$ 2.7 /mo (US$ 1.99 /mo ) - 86% Off on 2 Years Plan, Surfshark is a pocket-friendly VPN. It has 3200+ servers in 100 countries, including 600+ servers in USA.
- NordVPN – Largest Server Network VPN for Amazon Prime in Canada. Having 1970+ USA servers and 5543+ servers in 60+ countries worldwide, NordVPN is a great choice. You can get it at the price of CA$ 4.73 /mo (US$ 3.49 /mo ) - Save 60% on 2 Years Deal.
Why is Amazon Prime Not Working With VPN in Canada [Possible Causes]
Amazon Prime might not be working with your VPN in Canada because the streaming site has identified the VPN server and has blocked it. This is because Amazon Prime tracks your physical location by detecting your IP address.
When it recognizes many users with the same IP, it identifies that a VPN is being used. When Amazon Prime blacklists the VPN you use, it gives you the following proxy error:

Amazon Prime Video detects proxy or VPN users.
This error may occur if the server you are connected to is blocked by the streaming service, which happens mainly for the free VPNs because of a minimal number of servers, or if your VPN is leaking your IP address.
You can use a premium VPN to change your IP address to a different region and watch Amazon Prime in Canada.
Best VPNs to Fix Amazon Prime Not Working Errors in Canada
We tested several VPNs to stream Amazon Prime based on privacy, encryption, and connection speed. We have listed down the best Amazon Prime VPNs that could bypass the geo-restrictions enforced by Amazon Prime.
1. ExpressVPN – Best VPN for Amazon Prime in Canada
- 25+ US server locations
- Compatible with multiple streaming devices, including Android, iOS, Apple TV, Chromecast, Roku, PlayStation, and Xbox Gaming Consoles.
- 24/7 live chat support
- Connect on up to 5 devices simultaneously
- 30-day money-back guarantee
- MediaStreamer
ExpressVPN is our top recommended VPN to watch Amazon Prime in Canada without any error for its high speed and reliable servers. It offers 3000+ servers in 105 countries across the globe, including 25+ server locations in the United States.
We recommend using the USA – New York server and were able to enjoy all the popular Amazon Prime movies in Canada.

ExpressVPN unblocked Amazon Prime Video in Canada.
Using this VPN, you can also watch other streaming platforms like American Netflix and Disney+ in Canada.
As for speeds, it provided an upload speed of 84.64 Mbps and a download speed of 89.42 Mbps when tested on a 100 Mbps connection.

Speed test results of ExpressVPN.
ExpressVPN features MediaStreamer, a Smart DNS function, to quickly access the geo-restricted content on devices incompatible with VPN. You can connect up to five devices on one account. It offers user-friendly apps for Windows, iOS, Android, Mac, Chromebook, Kindle Fire, routers, and Linux.
As for security, ExpressVPN comes with 256-bit encryption, a verified no-logs policy, and a kill switch.
If you face the ExpressVPN Amazon Prime not working issue, try switching to another server.
Moreover, it provides 24/7 customer service support if the VPN stops working with Amazon Prime or any other streaming device and gives all users a 30-day money-back guarantee. You can get it for the price of CA$ 9.04 /mo (US$ 6.67 /mo ) (Black Friday Deal: Grab 3 Free Months + 49% OFF 12-Month Plan).
- Five simultaneous connections
- 24/7 live chat support
- MediaStreamer feature
- Unlimited bandwidth for Ultra-HD streaming
- 30-day money-back guarantee
- Doesn’t offer a free plan
2. Surfshark – Budget-friendly VPN for Amazon Prime in Canada
- 600+ US servers
- Compatible with multiple devices, including Amazon Fire, Android, iOS, Apple TV, Chromecast, Roku, PlayStation, and Xbox Gaming Consoles
- 24/7 live chat support
- Unlimited simultaneous connections
- 30-day money-back guarantee
Surfshark is an affordable VPN for watching Amazon Prime Video in Canada. Furthermore, it provides 3200+ servers in 100 countries, including 600+ servers in the US.
We recommend connecting to the USA – Chicago server to watch Amazon Prime shows.

Surfshark unblocked Amazon Prime Videoin Canada.
Surfshark provided lightning-fast speeds for streaming Amazon Prime. During the speed test, it offered us a download speed of 88.14 Mbps and an upload speed of 83.72 Mbps on a 100 Mbps connection.

Downloading and uploading speed test results of Surfshark.
It comes with a kill switch, AES-256 bit encryption, and protocols like WireGuard, OpenVPN, and IKEv2 to provide a seamless streaming experience on Amazon Prime.
Moreover, it offers unlimited connections on one account so users can easily access Prime Videos on multiple devices simultaneously.
Surfshark provides 24/7 live customer support if it stops working with Amazon Prime. It also helps you resolve Prime Video error code 28.
Furthermore, if you are unsatisfied with the VPN service, you can claim your 30-day money-back guarantee. You can get Surfshark for CA$ 2.7 /mo (US$ 1.99 /mo ) - 86% Off on 2 Years Plan.
- Unlimited simultaneous connections
- No WebRTC, DNS, or IP address leaks
- 24/7 live chat support
- MultiHop and Camouflage Mode
- Fast speeds for streaming Amazon Prime
- The speed of P2P servers is slow
3. NordVPN – Largest Server Network VPN for Amazon Prime in Canada
- 1960+ US servers
- Compatible with multiple devices, including Amazon Fire, Android, iOS, Apple TV, Chromecast, Roku, PlayStation, and Xbox Gaming Consoles
- 24/7 live chat support
- Connect on up to 6 devices simultaneously
- 30-day money-back guarantee
NordVPN has the largest network of servers to watch Amazon Prime Video in Canada. It offers over 5543+ servers in 105 countries different countries, including 1970+ servers in the US.
We recommend you connect through the Atlanta server to stream Amazon Prime shows. If you find NordVPN not working with Prime Video, just change the server location.

NordVPN unblocked Amazon Prime in Canada.
NordVPN provided an upload speed of 80.42 Mbps and a download speed of 86.38 Mbps on a 100Mbps connection, which is great for a seamless experience.

Downloading and uploading speed test results of NordVPN.
It offers six simultaneous connections on one subscription. Moreover, it comes with AES-256-bit encryption and protocols like WireGuard, OpenVPN, and IKEv2.
You can get NordVPN for only CA$ 2.7 /mo (US$ 1.99 /mo ) - 86% Off on 2 Years Plan along with a 30-day money-back guarantee.
- Six devices simultaneously
- No WebRTC, DNS, or IP address leaks
- DoubleVPN and obfuscation
- Fast speeds to stream Amazon Prime without buffering
- The desktop app has a poor user interface
Can I Use a Free VPN to Fix the Amazon Prime Not Working Error in Canada?
No, since free VPNs cannot unblock the streaming services for you. Free VPNs have limited servers that are easily detected and blocked by Amazon Prime.
As a result, you will find your Amazon VPN not working, and you will see a proxy error when you try to access Amazon Prime using a free VPN.
Even if a free VPN unblocks Amazon Prime, you will still be unable to watch Amazon Prime without buffering interruptions. Moreover, free VPNs are not free because they may sell your data to third parties. Free VPNs come with adware and malware and can even use your device as a botnet.
If you ever find Amazon Prime VPN not working with VPN, we always recommend you use one of our recommended VPNs like ExpressVPN to unblock Amazon Prime and avoid the HTTP proxy error.
What Can I Watch on Amazon Prime in Canada in 2023?
Amazon Prime is a premium streaming platform with an extensive content library, including shows and movies. You can watch the following shows and movies using the best Amazon Prime VPN in 2023:
- Jack Ryan
- Some Like It Hot
- Homecoming
- The Boys
- The Americans
- Fences
- Hannibal
- 20th Century Women
- Justified
- The Handmaiden
- NFL
What’s new on Amazon Prime in December 2023?
Here’s a list of all the shows and movies to stream in December 2023:
- Fury of the Gods
- Cocaine Bear.
- Rocky Aur Rani Kii Prem Kahaani.
- The Three Musketeers.
- John Wick: Chapter 3 – Parabellum.
- Crown Vic.
- I, Frankenstein.
- A Man Called Otto.
- A Million Miles Away.
Amazon Prime Video Still Not Working in Canada? Try These Too
If Amazon Prime not streaming, you can try one of these methods:
- Be sure your Amazon Prime Video account is active.
- Make sure you are connected to fast internet.
- Try using Amazon Prime on another streaming device.
- Update your Amazon Prime app.
- Switch to a different server to resolve the Amazon issue.
- Contact your VPN’s customer support for Amazon Prime server confirmation.
FAQs – Amazon Prime Not Working
How do I get a VPN to work with Amazon Prime in Canada?
Why is my ExpressVPN not working with Amazon Prime in Canada?
Why is Amazon Prime not working on my TV?
Can I change Prime Video country?
Why am I being redirected to primevideo.com/vpn?
Conclusion
If you ever find issues while streaming Amazon Prime with a VPN, then you can always solve them by using our guide on how to fix Amazon Prime not working with VPN in Canada
Moreover, if you use a reliable VPN service like ExpressVPN, you will not even face the Amazon app not working with VPN issues at all.
Apart from that, if you haven’t subscribed to Amazon Prime until now, then you can learn all about Amazon Prime cost. And if you’re unwilling to pay instantly, then you can try out the Amazon Prime free trial, after which you can cancel Amazon Prime risk-free.
If you have questions about the Amazon Prime issues today, feel free to ask us in the comments section.