Trying to watch “The Walking Dead Season 11“, “Game of Sharks“, or “Buried Secrets of WWII,” & there’s a voice from behind “Why is Disney Plus not working even with a VPN?
Well, that is an indication of something wrong with either your account, device, or your VPN.
Don’t worry! We’ve got you covered, as, in this blog, we have discussed all the Disney Plus errors and their easy solutions and fixes.
Disney Plus is a popular streaming platform, but sadly it is accessible in a few regions only. If you try to watch Disney Plus with a VPN, you may encounter an error, but by following easy steps, you can easily bypass the annoying errors on Disney Plus.
Just to give you a heads up, if your VPN is what’s causing these issues, you’ll need to switch to the best VPN for Disney Plus to overcome them.
Why is Disney Plus Not Working?
There can be numerous other reasons why you might be unable to connect to disney+. Either the service app or website would have crashed, which is common. Another reason can be the unstable network connection that is not providing you with proper bandwidth.
Nevertheless, a particular Disney Plus error code makes it quite easy to identify and resolve your issues and enjoy streaming.
Why is my Disney Plus not working? If your Disney Plus not working, you may run the basic troubleshooting to identify the problems.
Usually, the problems encountered by Disney Plus result from a few basic glitches linked to internet connectivity or speed. Also, the app, the web player (Chrome, Firefox), or the issues with Disney’s servers.
Anyhow, if you have faced any issues while using Disney Plus, follow this guide to see how you can resolve those issues.
While these are just a few random ways to erase the unknown problem, if a Disney Plus error code is listed, you can use that directly to get to the root and resolve it. This blog has shared all errors and problems lying underneath those codes.
How to Check the Status of Disney Plus from the Website
The official website is the best place to check the status of any streaming app. That website serves as the help desk for Disney+.
Chatting with technical support is a fairly simple approach to determine if Disney+ is unavailable to all users. Ask the expert if the service is down by clicking the chat button at the bottom of the screen. They can assist you in resolving any other issues as well.
How to Fix Disney Plus ‘Unable to Connect’ Error
The Disney+ unable to connect error usually occurs when the site’s traffic is extremely heavy, preventing the servers from working correctly and hence resulting in a crash. The issue resolves when the massive traffic hours pass or the server capacity increases.
Two messages will appear on your screen indicating the error; there seems to be an issue connecting to the Disney+ service. Preventing the use of Disney Plus during rush hour can be a temporary solution. Other methods can be adopted to ensure connectivity even at peak hours, so you don’t have to wait.
How to Fix the “Sorry, Disney+ is not available in your region” Issue
You know you have a significant problem on your hand when you see the message “Sorry, Disney+ is not available in your region” on your screen as follows:
Disney Plus is geo-restricted in many countries worldwide because it has yet to launch there. Except for a few like, USA, UK, Australia, Canada, New Zealand, Germany, India, etc. And while the process is slow but steady, Disney+ will be available in Europe and Asian countries like Thailand, Singapore, and Hong Kong by 2022.
For the time being, you can use a VPN to access Disney Plus outside USA. Sadly no troubleshooting or error codes will fix this, and you will need a trusted and reliable VPN for Disney Plus to overcome this error or if you are wondering how to watch Disney Plus in Singapore.
A VPN masks your IP address which tricks the site into your actual location. A VPN can also let you watch Disney Plus in South Africa and also allows you to watch your favorite content on Disney+ in Malaysia without facing any geo-restrictions.
Our top VPN recommendation to solve your Disney Plus VPN not working issue is ExpressVPN because of its exceptional streaming quality and ability to unlock regionally blocked websites so that you can stream Disney+ Australia abroad and can also enjoy the amazing Disney+ content, including on Disney+ in Thailand.
How to Fix other Disney+ Streaming Issues
Many other Disney+ streaming issues may occur due to a flawed internet connection while streaming Disney Plus movies. There are a large number of error codes that dedicate themselves to the field of a network error.
Disney Plus requires high-speed internet to stream smoothly; for HD content, the connection must exceed 5+ Mbps, and for 4K UHD streaming, a requirement of 25 Mbps minimum needs fulfillment.
Error Codes for connectivity issues are Error Codes 42, 24, 29, 43, and 76. Or messages like “We’re sorry, but we cannot play the video you requested. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code xx).”
These codes are all linked to your internet speed and connectivity, which can be solved through the methods mentioned below;
How to Fix Disney Plus Error Codes
Apart from the common connectivity issues, a large set of other errors prevent you from having a smooth experience while streaming Disney Plus shows. These errors may seem vague, ranging from software and hardware issues to account and device issues. But with a little concentration and reading, you can solve them.
When you encounter these errors, you usually view these error codes as numbers, like Disney Plus error 83, 42,73, etc., or with a small message attached to it like, “Something went wrong. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code xx).”
As mentioned above, most of the issues occur due to heavy traffic on the site, and it usually goes away if we refresh the page or reselect the movie you were going to watch.
If the problem persists, log out and then back into your account. This will likely solve the problem.
How to Fix Disney Plus Error Code 39
You may come across the Disney+ Error Code 39 while streaming Disney Plus, which reads as shown in the image below:
This is a rights management code error, and if you are getting this error, then it means that your streaming setup is not providing the secure connection that Disney+ needs.
It might also indicate any issues with your HDMI cable or streaming device blocking a secure HDMI handshake. Mostly, you will see this error code 39 while using Xbox One; however, it may also appear with other streaming devices as well.
You can follow the steps below to fix the Disney Plus Error Code 39 and enjoy seamless streaming:
How to Fix Disney Plus Error 83 (Device Compatibility Problem)
Disney Plus not working Error Code 83 may usually occur due to device compatibility issues. It would also occur due to a bad internet connection or Disney server issues.
Disney Plus is not compatible with every single device, so you need to check its device compatibility list before signing up for Disney+ using that device.
The list of compatible devices that can be Logged into Disney+ is as follows:
Usually, the Disney Plus Error Code 83 appears when your device can not pass the DRM check. The DRM check is an essential test that Disney+ conducts before playing its content. If your device fails to pass this test, then you will see the Disney Plus 83 error.
How to Fix Disney+ Error 73 (Location availability issue)
Subscribers who report Disney Plus Error Code 73 because of problems with availability and location. Subscribers who try to stream Disney+ in countries where it is already accessible, like Disney Plus New Zealand, appear to be affected by this.
It’s crucial to remember that this error code may be related to a problem with content availability. The accessibility of content varies by nation.
If you see Error 73, you should first reboot your modem if you’re on a home network or toggle airplane mode on and off again if you’re on a mobile device to refresh your network connection.
If it doesn’t work, you might want to see if you can browse from a different country using a VPN or browser plugin.
Follow these procedures if your Disney Plus app not working and try to identify your location problem:
How to Fix Disney Plus issues on your Device
You can try the following fixes to eliminate the Disney Plus not working on TV error or on your phones, tablets, and PCs.
How to Fix Disney Plus Not Working Error on Fire Stick
You may encounter unexpected Disney+ errors while streaming Disney Plus in Hong Kong, like Disney Plus error 142 on Fire Stick, but you can follow the following solutions to fix Disney Plus something went wrong error.
Check if Disney+ servers are down.
You can check whether the Disney+ servers are working fine by checking their status. Websites like Downdetector can give you real-time results if a website like Disney+, Netflix, or Prime Video is down at the moment or not.
Restart your Router
Disney+ will also not work due to network errors. You should conduct speed tests and check whether your internet speed is fast enough to stream Disney+. Disney+ needs a minimum of 5Mbps bandwidth for seamless streaming.
If your internet is causing problems, you can restart your router or try refreshing the page.
Log out of your account and log back in.
Sometimes, simply logging out of your account and logging back in can solve if your Disney Plus is not working on Fire Stick. Follow the steps below:
Clear the Disney Plus cache
Disney+ stores the temp data on your Fire TV for improved performance. Sometimes, this data can get corrupted and ruins your streaming experience, so it should be cleared. You can clear the cache if your Disney Plus won’t load by following the steps below:
How to Fix Disney+ Cache Problems with Consoles and Set-top boxes
Clearing cache and data on Disney+ on game consoles and set-top boxes can also prevent Disney+ errors so that you can easily unblock Disney+ in Philippines. We have shared the easy steps to clear cache and data on Sony PS4, PS5, Xbox, set-top box, and smart TV as follows:
Clear Disney+ Cache on Sony PS4 & PS5
Clear Disney+ Cache on Microsoft Xbox
Clear Disney+ Cache on Set-top Box, and Smart TV
How to fix Disney+ Credit Card Issues
You may encounter Disney Plus payment errors while trying to buy its subscription. You may see the following message while trying to process your payment:
“We could not complete your payment request using the credit card information you supplied. Please re-enter your credit card information or use another form of payment.”
The solution to this error is to ensure that you have typed in the correct postal or ZIP code. Also, ensure you have typed in the correct security code and other details. Carefully match your card’s expiration date with the one you have entered, and write the correct billing address.
After writing all the correct card and address details, you will easily bypass this Disney+ payment error.
Other Error Codes on Disney+
In addition to the other errors, there are several more errors that you may encounter while streaming Disney Plus; they are as follows:
|Disney Plus Error||Cause of Error||How to fix it|
|Error Code 4||A payment issue causes this error. It may occur if your credit card has expired or if your card is not of the same region as the Disney+ region you’re using.||Sign out and back in to see if the message clears. If not, then check your billing details.|
|Error Code 9||Indicates a login problem or a payment issue. Or sometimes, the Disney Plus update payment button not working.||Power Cycle your devices or Turn off and unplug all your devices, including your modem and router.|
|Error Code 11||You will see this error if the content is unavailable in your region or your VPN is not working fine.||Subscribe to a reliable VPN or contact Customer Service.|
|Error Code 13||This error occurs when you have reached the device limit.||You’ll have to log out of one of the others.|
|Error Codes 22, 35, and 36||These errors may occur if you try to access the restricted content and your VPN stops working.||Wait for the availability of the content, or try using a VPN.|
|Error Code 25||An internal error||It can be fixed by refreshing or signing out and back in or by contacting the customer support team.|
|Error Code 30||This shows an issue with the device registration.||Check to make sure your device is compatible with Disney Plus.|
|Error Code 31||A location issue mostly occurs if your location services are turned off or if your VPN does not work correctly.||Enable the location services on your mobile device.|
|Error Codes 32 and 87||Indicates a login issue.||You can clear it by checking your billing details or by resetting your password.|
|Error Code 38||It shows an error with your time settings.||Ensure that your time settings are set to automatic.|
|Error Code 41||Traffic overload. It is a rare error that occurs when too many users are trying to watch a show.||Wait for some time, and then try again.|
|Error Code 76||Disney Plus Error Code 76 occurs when there is an overloading issue on the server.||Wait for some time, and then try again.|
|Error Code 86||This error appears when your account gets blocked or when you breach the terms of service.||You need to create a new account to watch the content.|
|Error Code 92||Disney Plus Error Code 92 is a temporary error that temporary service interruptions or poor internet connections can cause.||Wait for some time, and then try again or check your internet connection.|
|Error Code 14||You will receive Disney Plus Error Code 14 if you have entered an invalid email or password.||Reset your password or email.|
The annoying Disney Plus errors cause the subscribers to cancel Disney Plus subscriptions.
Why isn't my Disney Plus not working?
How do I fix my Disney Plus?
How do I fix the black screen on Disney Plus?
Why is Disney Plus not working on the black screen?
1) First Sign Up and then try logging in.
2) Disable all your browser extensions.
3) Try disabling your VPN client.
4) Try accessing in incognito mode.
5) Reset your router.
6) Use another network.
Why is Disney Plus suddenly not working on my TV?
How do I clear Disney Plus cache?
Why is Disney Plus stuck on the loading screen?
Why did Disney Plus suddenly stop working?
- Faulty internet connection – Run other apps that require an internet connection to see if they are working. Restart your router or try switching to ethernet.
- Reconnect your app with the Wi-Fi.
- Uninstall and reinstall your app.
- Sign out and sign in back again.
- Outdated Disney Plus app – Ensure your Disney plus is updated to the latest version.
Why is Disney Plus not working on my iPhone?
If your Disney Plus not working, then mostly it indicates a VPN issue, so always use a premium VPN with strong servers like ExpressVPN. Disney Plus is still new, and these issues are usual occurrences. However, it is working to counter the minor problems as they board thousands of new subscribers daily.
We hope you find this article helpful; if you are facing errors in other streaming services or if your VPN stops working, then you must read our guide on Paramount Plus error codes and Kayo Sport not working with VPN, so find the error, troubleshoot it, and enjoy watching your favorite shows like Spidey and His Amazing Friends Season 2 and movies seamlessly.