How to Fix Disney Plus Error Code 83 [September 2021 Updated]

How to Fix Disney Plus Error Code 83 [September 2021 Updated]

Are you looking for a way to fix Disney Plus error code 83 that interrupts you while steaming your favorite movies and TV shows? If that is the case, then you have come to the right place.

I understand how frustrating it can be to be interrupted while streaming with an error out of nowhere. Error code 83 is one of the most common problems faced by many Disney Plus users worldwide. No one knows the specific reason behind it, and neither has Disney been open about it.

Nevertheless, follow this guide as we look into its possible causes and how you can fix this error.

What Causes Disney Plus Error Code 83

After thorough analysis and research, I have come to realize that there can be two reasons behind Disney Plus Error Code 83, and they  are discussed in detail below:

Reason#1: Internet Connection or Disney Server Issue

One of the two reasons that I found out can be either with your internet connection or Disney’s server.

  • The issue with Your Internet Connection:

The chances are that your internet connection might be unstable, or you might not be getting enough bandwidth to connect to Disney Plus. Sometimes due to high-traffic on ISP servers, the bandwidth distributes, causing issues while streaming. This may be the reason why you might be getting error 83.

  • The issue with Disney Plus Servers:

It is a logical possibility that Disney’s servers might be experiencing some glitches or under maintenance. Another possibility is that many users might be trying to access the service at the same time. This is why Disney Plus’ servers might stop responding, and this error may pop-up.

Server overload is not something new for online streaming platforms as they get to see such things from time to time, especially at times or das when a new show that is highly hyped premiers over the platform.

Reason#2: Device Compatibility

The second reason for Disney Plus error code 83 can be device incompatibility. The problem can be with the device you are using to sign-up for Disney Plus. One thing that you need to know is that Disney Plus is not compatible with every device.

Some of the most commonly used devices for watching Disney Plus:

  1. Roku (Watch Disney Plus on Roku)
  2. Android (Watch Disney Plus on Android)
  3. Xbox (Watch Disney Plus on Xbox)
  4. Firestick (Watch Disney Plus on Firestick)
  5. Samsung Smart TV (Watch Disney Plus on Samsung Smart TV)
  6. Chromecast (Watch Disney Plus on Chromecast)
  7. Apple TV (Watch Disney Plus on Apple TV)
  8. PS4 (Watch Disney Plus on PS4)

You should first check whether Disney Plus is compatible with your device or not. Error code 83 usually appears on devices that are unable to pass the DRM check. It is a mandatory check that Disney Plus does before playing any video. If your device does not pass this check, then the error code 83 will pop-up.

How to Fix Disney Plus Error Code 83

Now that we know the possible causes between Disney Plus error code 83, let us get to the fixes. I have lined up 7 things that you can try step-by-step to resolve the issue. These steps will cover both the internet connection and server issues as well as the device compatibility ones.

Check whether the Disney Plus service is itself working or not. There are chances that the service overall might be down or facing issues. Try accessing the service with a different account or with a different browser. In case the service is down, you will have to wait till it restores.

If it’s not the service itself that is down, then you should check whether your device is compatible with the service or not. You can check the Disney Plus device compatibility list to see if your device is listed there.

If your device is on the list, then check your web browser, whether it is compatible with Disney Plus or not. Disney+ is compatible with Chrome, Edge, Firefox, and Internet Explorer on Windows, Safari, Chrome, Firefox on macOS, and Chrome on Chrome OS. If you are using any other browser, that might be why you are getting Disney Plus error code 83.

Check your internet connection speed and see if you’re getting enough bandwidth. You can use different internet speed test sites to check your connection speed.

One of the most cliche fixes for anything is restarting your device. Do try it; it may work as sometimes the devices need to be restarted because the ram is overloaded.

Update or reinstall the app; there may be a problem with the app. Updates have bug-fixes, and they are resolved through updates.

These are all the steps you can try to fix Disney Plus error code 83.


You can try the following steps to fix Disney Plus error code 83:

  1. Make sure Disney Plus isn’t the problem. The problem with Disney Plus might not be your device.
  2. Check device compatibility.
  3. Check your web browser.
  4. Check internet connection and speed.
  5. Restart your device.
  6. Update the Disney Plus app.
  7. Delete and reinstall the Disney Plus app.
  8. Upgrade your device firmware or OS.

Disney Plus is compatible with the following devices:
  • Amazon Fire TV and Fire tablets
  • Roku boxes and sticks and TVs
  • Google Chromecast and Chromecast-enabled devices
  • iPhone, iPad, iPod touch
  • Android phones, Android TV
  • Apple TV (integrated with the TV app, available as in-app purchase)
  • Microsoft Xbox One
  • Sony PlayStation 4
  • Android-based Sony Smart TVs
  • Chromebooks will be supported
  • Samsung and LG devices

How useful was this post?

Click on a star to rate it!

No votes so far! Be the first to rate this post.

We are sorry that this post was not useful for you!

Let us improve this post!

Tell us how we can improve this post?

Chris Mack

Chris Mack

Chris is a technology and entertainment writer whose main interests revolve around the art of writing and expression. He loves writing research-based articles in different niches and translating his thoughts into words that inspire others.

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *